To help give you peace of mind and to demonstrate our commitment to high-quality memorials, we offer a 30-day, money back guarantee on our products. If you are not completely satisfied with your purchase or you wish to make an exchange, you may return your urn, keepsake or memorial within 30 days, and we will refund the full purchase price.
To be eligible, your urn or keepsake must be returned in its original, unused condition; your urn or keepsake must be returned in the original packing; you must call us in advance to request a return authorization number.
Please note the urn or keepsake you purchase is your responsibility until we receive it. Should the returned item arrive damaged, we will not refund any portion of the purchase price -- it will be your responsibility to file a claim with your shipping vendor. Accordingly, we strongly advise you insure your return shipment through your shipping vendor.
Custom or special orders, or items that have been personalized, cannot be refunded once you approve the artwork or personalization.
Returns/Exchanges should be sent to: Une Belle Vie Memorial Urns 7076 S. Alton Way, Building D Centennial, CO 80112
Please be sure to include a copy of your invoice for our reference. Une Belle Vie reserves the right to charge shipping costs, associated with exchanged product deliveries, to your account.
We understand this may be a stressful time for you. To help relieve the burden on you and your loved ones, we offer free ground shipping to any location in the contiguous United States, as well as free same day delivery in the Denver area. Please refer to our chart here for details.
To discuss shipping orders outside the United States, please call us toll-free at 877-249-7735 (Monday - Friday, 9 am to 5 pm, MT).
Urns come in as many sizes and shapes as people or pets
Enter your loved one's approximate weight to determine the correct urn size.
Your loved one's weight
Minimum urn capacity
(in cubic inches)
For every one pound of body weight, allow about 1 cubic inch capacity (for example, your 150 pound loved one will need an urn with a minimum capacity of 150 cubic inches). Remember, an urn can only be too small - if you're not sure, it's better to choose a larger urn.
Memorialize your loved ones, and beloved pets, with a Custom Urn
If you're looking for something truly unique to celebrate the memory of an extraordinary person or pet, you may wish to partner with one of our skilled artists and create a custom urn, custom pet urn or custom memorial.
Simply call us at 877-249-7735 or complete our inquiry form below.
I just wanted to extend thanks to you for dropping everything and creating the perfect urn for my mother. The painting came out beautiful. Everyone agreed that she would be very happy to "hang out" inside something that looked like that. :-) I also appreciated your prompt responses. Fantastic service overall. If anyone I know is ever looking for the perfect urn, I will surely recommend you.
Julia - Framingham, MA
Creating a custom urn memorial or custom pet urn
Watch how our artists create custom memorials
Our artists demonstrate amazing creative ability and expertise. But more importantly, they understand the significance of creating a memorial for a loved one. This means they put tremendous care and love into every custom urn and art piece they create. Starting the process is as simple as contacting us at 877-249-7735 to discuss your vision or completing the inquiry form above.
Depending on the person or pet you wish to honor, you could collaborate with one of our artists in creating a:
Custom urn, custom pet urn or custom keepsake in a unique shape, color or design
Memorial marker, such as a special plaque or bench for a garden
Sculpture or statue, such as a likeliness of your loved one or perhaps something more abstract (for example, a sculpture of mountains may be a dear tribute for someone who loved hiking)
Painting or portrait
Custom Urn Options and Time Frame
From custom sculptures to shoes or planes, anything you can imagine can be crafted into a custom urn. The only limitations are your imagination and your budget.
Sculpt it in 10-12 weeksOur artists start from scratch and create a completely new and custom piece based on your vision.
Convert it in 4-8 weeksWork with our artists to convert a special item into an urn. From a globe to a model plane - we can convert virtually anything you can imagine.
Paint it in 5-10 daysYour loved one's name, favorite landscape or portrait can be hand painted on an urn.
Bling it in 5-10 daysHand-placed Swarovski crystals, in any color or design, can embellish an urn to create a custom memorial for your loved one.